Crystal Chambers has over 14 years of experience in emergency management and has spent the last 7 years in utility emergency management. She has experience in emergency management planning, training, and exercise development in federal government, local government, and private sector. In her current position with Southern California Edison, Crystal oversees enterprise-wide emergency management training and exercises, weather services, fire science, and mutual assistance.    She has led the design and development of multiple multi-day functional and full-scale exercises, including scenarios that test system reliability and grid stability. Scenarios have included catastrophic earthquakes, rotating outages due to extreme heat, complex coordinated terror attacks, cyber/physical attacks, and Public Safety Power Shut Offs, among others. Most of these exercises involve not only private sector stakeholders, but also local, State, and Federal stakeholders with aligned responsibilities during prolonged power outages or region-wide incidents. Her background also includes the development of policies, protocols, procedures, and plans in emergency management and business resiliency. This has included reviews and revisions of activation protocols, incident response plans, All Hazards and Emergency Operations Plans, creation of new positions for incident response, and development of multi-year training and exercise plans.  

Crystal also has extensive incident response experience for the City of Los Angeles and Southern California Edison. Her activation experience includes COVID-19, multiple Federally declared wildfires, Public Safety Power Shutoffs, planned events, civil unrest and protests, cyber incidents, heat related rotating outages, and severe weather events. Crystal has a master’s degree from California State University – Long Beach and a bachelor’s degree from Emory University.