Mona Freels is the Executive Director of Emergency Management at LADWP. With over 30 years of experience, she previously worked at SDG&E, the City of San Diego, 211 San Diego, Heartland Fire & Rescue, and the American Red Cross. She holds a bachelor’s degree in Homeland Security/Emergency Management from National University and a master’s in international Sustainable Development and Climate Resilience from Antioch University. Mona also completed the Cyber Executive Program at the University of San Diego.